When a patient approaches a hospital or healthcare provider for consultation or treatment of a medical condition, the hospitals and physicians first enquire if they are insured. Once the appropriate information is provided by the patient and treatment is prescribed, the hospitals have to carry out a pre-auth procedure.
The conventional method requires a pre-auth process involving faxes, payer delayed-information, protracted procedures and even erroneous information. All this affects timely medical attention by doctors as they are burdened with handling such manual processes.
HCX’s web-based application now provides an easy, online, real-time exchange of information, whereby hospital administrators can directly connect with the payer on pre-authorization enquiries. This helps easy maintenance of patient records and eliminates paper based records and faxes. It also improves administering timely medical attention to the concerned patient thus increasing customer satisfaction and overall administration.
• Wide Range
• Integrate Diverse systems
• Enchance workflow
• Improve efficiency
• Streamlining processes
• Cost effective